Privacy Policy

Privacy Policy

Effective Date: September 1, 2025

Orem values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Orem, including our website, account system, music creation tools, artwork tools, album tools, community features, and related services.

By using Orem, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use Orem, and information received from third-party login or service providers.

• Account information, such as your name, username, email address, password, and profile details
• Authentication information when you sign in using Google or other supported login providers
• User-generated content, such as prompts, lyrics, tracks, beats, albums, artwork, playlists, comments, messages, and related metadata
• Payment and subscription information, including plan details, billing status, and transaction-related information processed through our payment providers
• Usage information, such as pages viewed, actions taken, session activity, clicks, feature usage, referral URLs, crash data, and interactions with the platform
• Technical information, such as IP address, browser type, operating system, device identifiers, network information, and approximate location derived from IP address
• Communications you send to us, including support requests, beta feedback, survey responses, and other messages

2. How We Use Your Information

We use your information to operate, maintain, improve, and protect Orem.

• Create and manage your account
• Authenticate users and enable secure sign-in
• Provide AI music, beat, album, and artwork generation features
• Save, organize, and display your content within your account
• Process subscriptions, payments, and account access
• Personalize user experience and recommend relevant content or features
• Respond to support requests and communicate with you about your account or service updates
• Monitor service performance, troubleshoot issues, and improve platform quality
• Detect fraud, abuse, unauthorized access, and violations of our terms
• Comply with legal obligations and enforce our policies

3. Google Authentication

If you choose to sign in with Google, we may receive limited information from your Google account, such as your name, email address, profile image, and a unique Google account identifier, depending on the permissions you grant.

We use this information only to authenticate your account, help you access Orem, and improve your sign-in experience. We do not sell your Google user data.

Orem's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements, where applicable.

4. How We Share Information

We do not sell your personal information. We may share information only in the limited situations described below.

• With service providers that help us operate Orem, such as hosting, infrastructure, analytics, authentication, communications, storage, and payment providers
• With vendors or partners that help deliver features you request
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, safety, and security of Orem, our users, or others
• As part of a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards

5. Data Retention

We retain information for as long as reasonably necessary to provide Orem, maintain business and legal records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information, how it is used, and applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights related to your personal information.

• Access, update, or correct certain account information
• Request deletion of your account or personal information, subject to legal and operational requirements
• Opt out of certain non-essential communications
• Contact us with privacy-related questions or requests

To make a privacy request, contact us at support@orem.io.

8. Children's Privacy

Orem is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

9. Third-Party Services and Links

Orem may integrate with or link to third-party services, websites, payment processors, authentication providers, or tools. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. By using Orem, you understand that your information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above. Your continued use of Orem after any changes means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or Orem's privacy practices, contact us at support@orem.io.